Shipping & Delivery Policy

1. Order Processing & Handling

Orders are processed and shipped within 1 business day of being placed. Business days are Monday through Friday, excluding weekends and U.S. public holidays.

Orders placed on a weekend or holiday begin processing on the next business day.

2. Shipping Methods & Rates

Shipping rates are flat-rate and calculated at checkout:

3. Order Cutoff Times

Overnight orders placed before 1:00 PM EST on a business day are shipped the same business day. Orders placed after the cutoff, or on a weekend or holiday, ship the next business day.

4. Estimated Delivery Times

Delivery estimates are calculated from the date an order ships, not the date it is placed, and do not include the handling time described in Section 1.

Standard Shipping typically arrives within 3–5 business days. Overnight Shipping typically arrives the next business day after dispatch. Delivery windows are estimates provided by the carrier and are not guaranteed.

5. Order Tracking

Once your order ships, a tracking number is emailed to the address provided at checkout. Please allow up to 24 hours after dispatch for tracking information to update with the carrier.

6. Shipping Destinations

We currently ship to addresses within the United States only. We do not ship internationally at this time.

7. Packaging & Cold-Chain

All orders are shipped in discreet, unbranded packaging to protect your privacy.

Temperature-sensitive products can be shipped with cold-pack protection where applicable to help preserve product integrity in transit.

8. Incorrect or Incomplete Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout. Azzurri Wellness is not responsible for orders delayed or lost due to an incorrect or incomplete address.

If an order is returned to us due to an address error, the customer may be responsible for re-shipping costs.

9. Lost, Stolen, or Delayed Packages

Once an order is handed to the shipping carrier, delivery timing and handling are controlled by the carrier. Azzurri Wellness is not responsible for delays, lost packages, stolen packages, refused deliveries, or other events outside our control.

If your package is marked delivered but not received, please contact the carrier first, then reach out to us so we can assist. For damaged, missing, or incorrect orders, see our Refund & Return Policy.

10. Contact

For questions about shipping or to report a delivery issue, contact us at: